{"slug":"twilio","name":"Twilio","domain":"twilio.com","category":{"slug":"saas-api","name":"General SaaS APIs"},"usageMode":"integrated","score":0,"scoreLow":0,"scoreHigh":-8,"unassessed":["phone_verification_call","mailed_physical_code","contact_sales_wall","manual_approval_queue","rate_limit_manual_review","account_payment_provisioning","kyc_identity_verification","crypto_wallet_custody_setup"],"propertyStates":{"sms_otp":"success","email_otp":"success","tos_bot_ban":"failed","captcha_challenge":"success","contact_sales_wall":"unassessed","sso_only_no_api_key":"success","mailed_physical_code":"unassessed","no_machine_interface":"success","manual_approval_queue":"unassessed","phone_verification_call":"unassessed","redirect_to_vendor_site":"success","rate_limit_manual_review":"unassessed","kyc_identity_verification":"unassessed","crypto_wallet_custody_setup":"unassessed","account_payment_provisioning":"unassessed"},"badge":"BLOCKED","machineReadabilityScore":45.14,"compositeScore":23,"custodyRiskFlag":"unknown","confidenceLabel":"PROVISIONAL","lastProbedAt":"2026-08-09T23:50:43.708Z","status":"active","homepageUrl":"https://www.twilio.com","description":"SMS/voice/communications API, self-serve trial","machineReadabilityBreakdown":[{"id":"llms_txt","label":"llms.txt","status":"pass","evidence":"https://www.twilio.com/llms.txt (1024.0 KB, 3732 links)"},{"id":"llms_full_txt","label":"llms-full.txt","status":"fail"},{"id":"agents_md","label":"AGENTS.md","status":"fail"},{"id":"agent_card","label":"A2A agent card","status":"fail"},{"id":"mcp_server","label":"MCP server (well-known or official registry)","status":"fail","evidence":"no /.well-known/mcp.json and no match in the official MCP registry"},{"id":"openapi_spec","label":"OpenAPI/Swagger spec","status":"fail"},{"id":"rate_limit_headers","label":"Rate-limit headers","status":"fail"},{"id":"structured_errors","label":"Structured JSON error responses","status":"pass","evidence":"https://api.twilio.com/openapi.json"},{"id":"oauth_metadata","label":"OAuth authorization-server metadata (RFC 8414)","status":"fail"},{"id":"api_catalog","label":"API catalog (RFC 9727) (emerging)","status":"fail"},{"id":"payment_protocol","label":"Agent-payment discovery (x402 / UCP) (emerging)","status":"fail"},{"id":"page_byte_weight","label":"Lean HTML transfer size","status":"fail","evidence":"693 KB raw HTML (threshold 488 KB)"},{"id":"dom_node_count","label":"Manageable DOM size","status":"fail","evidence":"5083 DOM nodes (threshold 1500)"},{"id":"content_density","label":"High content-to-markup density","status":"pass","evidence":"2.3% text/HTML (16598 chars in 693 KB, threshold 2%)"},{"id":"js_dependence","label":"Content readable without JS execution","status":"pass","evidence":"raw HTML holds 313% of rendered text (16598 vs 5298 chars; threshold 40%)"},{"id":"clean_content_path","label":"Clean-content alternate (RSS/Atom/feed/markdown)","status":"fail","evidence":"no <link rel=alternate> feed/markdown variant"},{"id":"markdown_content","label":"Serves markdown on Accept: text/markdown","status":"fail","evidence":"returned text/html;charset=utf-8 (not markdown)"},{"id":"semantic_interactive","label":"Interactive elements are semantic","status":"fail","evidence":"459/461 semantic (100%); 2 div/span click targets"},{"id":"form_field_names","label":"Form fields have accessible names","status":"pass","evidence":"2/2 named (100%)"},{"id":"input_autocomplete","label":"Inputs carry autocomplete hints","status":"fail","evidence":"0/2 with autocomplete (0%)"},{"id":"webmcp","label":"WebMCP tools (modelContext API)","status":"fail","evidence":"no document/navigator.modelContext tool registration observed"},{"id":"retrieval_bot_access","label":"AI retrieval/search fetchers allowed (robots.txt)","status":"pass","evidence":"no retrieval-fetcher blocks in robots.txt"},{"id":"sitemap_xml","label":"Sitemap (indexability)","status":"pass","evidence":"https://www.twilio.com/sitemap.xml"},{"id":"schema_org_jsonld","label":"schema.org JSON-LD in raw HTML","status":"pass","evidence":"3 valid JSON-LD block(s) in raw (pre-JS) HTML"},{"id":"content_signals","label":"Content-Signal directives (robots.txt)","status":"pass","evidence":"ai-train=no, search=yes, ai-input=no"},{"id":"web_bot_auth","label":"Web Bot Auth key directory (emerging)","status":"fail"},{"id":"link_header_discovery","label":"Discovery Link headers on homepage (emerging)","status":"fail","evidence":"no Link header on the homepage response"},{"id":"robots_ai_crawlers","label":"robots.txt AI-crawler access","status":"pass","evidence":"no AI-crawler blocks in robots.txt"},{"id":"unauthed_api_error_shape","label":"Unauthenticated API error is structured JSON","status":"fail","evidence":"https://api.twilio.com/ (HTTP 200)"},{"id":"unauthed_api_auth_guidance","label":"Unauthenticated API returns auth guidance (401/403 or documented)","status":"fail","evidence":"https://api.twilio.com/ (HTTP 200)"},{"id":"unauthed_api_rate_limit","label":"API exposes rate-limit headers","status":"fail","evidence":"no RateLimit-* / X-RateLimit-* headers on the sampled response"},{"id":"api_key_self_serve","label":"API key obtainable without human interaction","status":"pass","evidence":"API documentation host reachable: https://docs.twilio.com/, https://developer.twilio.com/"}],"confidence":0.55,"rubricVersion":"rubric@2026.4","tiersTested":{"tier0":true,"tier1":true,"tier2":false,"tier2Complete":false},"flags":{"tosBan":true,"hardBlocker":true,"contactSalesOnly":false,"perTxnHardBlocker":true},"scoreHistory":[{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.4","isCurrent":true,"createdAt":"2026-08-09T23:50:43.721Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.4","isCurrent":false,"createdAt":"2026-08-09T23:50:36.564Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.4","isCurrent":false,"createdAt":"2026-08-09T22:53:03.066Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.4","isCurrent":false,"createdAt":"2026-08-09T17:13:21.503Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T07:23:25.756Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T05:27:35.910Z"},{"score":0,"badge":"BLOCKED","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T05:27:31.721Z"},{"score":70,"badge":"MODERATE_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T05:19:55.881Z"},{"score":88,"badge":"LOW_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T05:19:51.542Z"},{"score":88,"badge":"LOW_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.3","isCurrent":false,"createdAt":"2026-08-09T03:14:06.111Z"},{"score":88,"badge":"LOW_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.2","isCurrent":false,"createdAt":"2026-08-09T01:50:02.506Z"},{"score":88,"badge":"LOW_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.2","isCurrent":false,"createdAt":"2026-08-09T01:45:29.664Z"},{"score":100,"badge":"LOW_INTERRUPT","confidenceLabel":"PROVISIONAL","rubricVersion":"rubric@2026.1","isCurrent":false,"createdAt":"2026-07-10T07:18:27.065Z"}],"findings":[{"interruptType":"tos_bot_ban","tier":0,"timing":"per_transaction","hardness":"hard","flowLocation":"policy","description":"ToS/AUP page (https://www.twilio.com/legal/aup) contains bot/automated-access restriction language.","provenance":null,"rawSignal":{"url":"https://www.twilio.com/legal/aup","quote":"using automated means, such as bots, to gain access to or use the Services"},"detectedAt":"2026-08-09T23:50:36.553Z"}]}